Facilities Management

Facilities Management

Our facilities management team are industry experts and practitioners who will work alongside you to deliver outstanding FM to your organisation.

We have a track record of helping organisations of all sizes, where our clients include landlords, private enterprises, public sector and service providers. We work with ‘in-house’ teams and ‘service providers’ to improve or turn their FM operations around.

It is not just about cost efficiencies, reducing bought-in cost or outsourcing the operation, it is about creating a great team and an operational structure that is fit for purpose, now and for the future.

We help you streamline your Facilities Management function, whilst maintaining service quality and in many cases significantly improving it. We provide the skills required to support ‘in-house’ teams and ensure your estate is managed to the correct standards e.g. statutory compliance, asset capture, identify operational efficiencies, etc. This way providing clarity and creating cost-certainty over a number of years.

We deliver one off exercises or end-to-end solutions in some of the most complex, sensitive and demanding operational environments. We help our clients to develop their ambitions and support their projects from feasibility through to procurement, appointment, mobilisation and compliance monitoring.

Our approach to Facilities Management is down to earth, jargon free and quite different to that of our competitors. We listen and we seek a clear understanding of our Clients’ goals, aspirations and culture.

This way we deliver and often genuinely surpass expectations. There is not a credible ‘one size fits all’ model so we always start with a blank page.

Our Expertise

We provide technical and management expertise to building owners and operators, which is flexible and moulded to their operations and ever-evolving needs.

Our broad range of specialist services includes:

  • Statutory compliance delivery
  • Custom-built asset data capture, labelling and management
  • Mechanical & Electrical condition surveying
  • Asset lifecycle matrix, with associated plant replacement strategy
  • Asset lifecycle management and cost analysis
  • Minor works design, specification and project management
  • Project management
  • Contract compliance auditing and monitoring
  • Computer Aided Facilities Management (CAFM) specification and implementation
  • Critical plant analysis
  • Planned maintenance programme development
  • Contract mobilisation
  • Contract demobilisation
  • Contract management
  • Plant replacement technicians
  • Subcontractor tenders and subcontractor contracts incorporating SLA and KPI penalties
  • GAP analyses within the workstream
  • Process driven solutions
  • Business improvement
  • Labour loading
  • Business development, alongside contract development.
  • Specialist subcontractor support
  • Target operating models

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Hard FM Services

We have an excellent track record of reducing our clients’ overall maintenance budget, whilst helping them to maximise the performance and lifecycle of their assets. We have a simple yet highly effective approach to the management of hard services be they in-house ‘self-delivered’ or outsourced. We help our clients to transfer risk whilst retaining control.

We frequently help clients with assessments of plant availability, up-time, compliance, emergency lighting maintenance, lift maintenance, HVAC maintenance, HVAC performance and so forth.

Whether you are looking to review, improve, audit, benchmark, bundle services or invite tenders, we can help you with all aspects of the process. We can help you Streamline, Maximise and Deliver outstanding FM.

Contact us for further information.

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Soft FM Services

Soft FM services require a different management approach to that of hard services. All too often we see technically competent FMs struggling with soft services. We have a wealth of experience and expertise to support your business. We frequently help clients with staffing levels, training, skills-gap analysis, self-delivery versus outsourcing, benchmarking, performance metrics, business risk, and so forth.

Whether you are looking to review, improve, audit, benchmark, bundle services or invite tenders, we can help you with all aspects of the process. We can help you Streamline, Maximise and Deliver outstanding FM.

Contact us for further information.

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Total FM Services

As a business grows and an estate expands, managing multiple service lines and contracts can become a significant drain on existing teams. To combat this, customers are increasingly moving towards combining FM services in order to improve the effectiveness of their operations.

Larger FM companies and Client estates operate Total Facilities Management (TFM). TFM operations can combine multiple single service streams across both hard and soft services to operate them together in order to minimise management duplication and streamline their facility services.

We frequently help clients to combine and align their FM services, this way improving their operational effectiveness and delivering cost efficiencies across the services.

Whether you are looking to review, improve, audit, benchmark, bundle services or invite tenders, we can help you with all aspects of the process. We can help you Streamline, Maximise and Deliver outstanding FM.

Contact us for further information.

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Interested to find out more?

We believe that all organisational change comes through people, hence our approach is a people focussed approach, based on practical solutions to deliver sustainable bottom line improvements.